Hellopeter
Share Your Experience
cR
chantal R

1 reviews | Active since Nov 2014

12 Nov 2020, 11:01

Services rendered unsatisfactory

I withdrew a bank statement from the chatsworth atm and was charged nine times for the transaction, I emailed them and they returned one one transaction, still awaiting the seven more, services rendered is pathetic

0
Replies (2)
Standard Bank
Standard Bank's reply12 Nov 2020, 15:20
Official
Hello Chantel

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
***
***

Best regards,

Standard Bank
Standard Bank's reply19 Nov 2020, 15:54
Official
Dear chantal

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that the matter has been resolved.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Best regards,