AS
Alf S

1 reviews | Active since Mar 2009

13 May 2021, 10:53

Service.....not

Sent email to 3 different departments at Standard Bank asking a relatively simple question yesterday morning. Other than robotic acknowledgement no one has bothered to get back to me. I am willing to bet that the answer to this review will also be a robot. Wonder if any real people work at the Bank or is it a clump of robots that take your money but offer no service.

0
Replies (1)
Standard Bank
Standard Bank's reply14 May 2021, 01:03
Official
 Hello Alf
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
*** *** (fax)
***