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briggitte.vanheerden briggitte.vanheerden

1 reviews | Active since Sept 2016

20 Sept 2016, 19:49

Service- WHAT service, must be a joke

<p>We have phoned standard bank this morning to get settlement figure and advise them that we have a buyer for the house. We requested a letter to state of our intention and what the settlement figure is for today. We get the run around and no one can help or provide us with the information. We have been told to contact the attorney and then the attorney refers us back to STD bank.</p> <p>Due to this imcompetant staff we are going to lose this sale, which is unacceptable.</p> <p>WE WILL NOT BE LIABLE FOR ANY OUTSTANDING MONIES< AS THIS IS STANDARD BANK FAULT AND CHANTELLE.</p>

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Replies (1)
Standard Bank
Standard Bank's reply21 Sept 2016, 14:25
Official

Good day Briggitte Stapelberg

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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