AS
Alan S

1 reviews | Active since Nov 2019

24 Jun 2020, 10:02

Service, What service.

Totally disappointed after being a client for 20 odd yrs and now trying to open a business account. Morgan Pillay the business manager does not answer his phone or return calls. Relationship Manager Yuvir Rooplall send emeails from an adress you can reply to, replies come back as undelivered. I am a week down the road and still no closer to opening an account. Good bye Standard Bank. Advice to all the other banks, dont waste money on advertising, Standard Bank is throwing clients at you.

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Replies (1)
Standard Bank
Standard Bank's reply24 Jun 2020, 16:00
Official
Dear Alan Swartz

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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