Service unavailable

@standardbankgrp Your service is shocking! Actually there’s no service at all! So after updating my mobile app, everything has gone haywire! I keep receiving OTP’s to my mobile as well as email but every time I want to log in the site tells me its the wrong OTP or service is unavailable! The same happens when online! Now I’ve gone to a branch twice, spent more than 2hrs away from work, data (because the branch doesn’t have wifi to log onto my emails), petrol and parking cost and a lot of waisted energy just to receive a reference number and a sentence - ‘You will receive feedback before the 3rd of November...!’ I mean seriously, ***?! So in other words i won’t have full control over my account for more than two weeks! ??