Service?threats

<p>Standard bank without correct communication , despite correct details on standard banks data base updated cell given in 2013 (been a client over 10 years) handed my account over to lawyers (Bham and Dhaya) , however the account is still open and active ! Since Wednesday I have spent hours in Bedfordcentre branch, numerous customer care phone calls , and now received aTHREATENING email from the lawyers to make payment by Wednesday 31 Aug or I will incur legal costs and a listing with the credit bureau of which I HAVE NEVER had happen .I will admit that one of the people have been particularly helpful on the customer care line and said standard bank is in the process of withdrawing the account from the lawyers but the fact is ,I should NEVER have been put in this unnecessary VERY stressful situation where I am trying to explain to the lawyers that standard bank is investigating this , when in the beginning the error on the banks behalf should never have occurred .</p>