Service Sucks

Item: Standard Bank
Rating: 1
Author: Brent B

The other day I wrote a complaint about being spam called by Standard Bank with messages that tell me my cheque account is overdue. Standard Bank responded with a message that someone from their call centre will contact me. Did not happen!!! Today I have already been called seven times by their system.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

05 Jun 2019, 13:50

Dear Brent
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply05 Jun 2019, 13:50

Official

Dear Brent
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Brent B's updateReviewer Update

05 Jun 2019, 14:07

Standars copy and paste response from Standard bank that makes a mockery of Hellopeter

Brent B's update05 Jun 2019, 14:07

Reviewer Update

Standars copy and paste response from Standard bank that makes a mockery of Hellopeter

Standard Bank's replyOfficial

10 Jun 2019, 15:14

Dear Brent

Thank you once again for posting your comments.

The matter is being attended to with regards to the previous review which you have posted.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply10 Jun 2019, 15:14

Official