**** service. STANDARD BANK

This banks service level., well there is no service what so ever. I have a home loan with said bank and have been trying to get some one to explain to me how I am paying more today for the same bond after servicing this debt since 2007. The Capital hasn't reduced neither has the interest. I have called their call centre logged complained on the complaint email address( this don't work at all) Can't even seem to get a statement mailed to me on a monthly bases. But when the acount was behind with R100 they increase the amount due to compensate for the arrear - maybe if one received ons's emailed statement one would have an I ldea how much to pay... This has been going one for little more Thema year... One of my telephone or email complaints has been address.