RM
Ramaphunye M

1 reviews | Active since Nov 2013

02 May 2016, 11:20

Service sacks at sebokeng plaza

I went to standard bank sebokeng plaza 2 times in 1 week and the service there is not up to standard, the Clint service is only one person and serve more than 20 clients on a cue and you have to wait more than half hour to be helped, the bank is always full because it's serves too much communities around Vaal and other branches are far from them like evaton mall for example is more than 10km away from sebokeng plaza, In short every 1 is saving to make profite in this business but not with clients expenses and I'm furious about it and I'm thinking of boycotting your bank and chant outside it till you respect your customers.

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Replies (2)
Standard Bank
Standard Bank's reply03 May 2016, 13:34
Official

Thank you for your posting and allowing us an opportunity to investigate your complaint.

 

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

 

Kind regards

 

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply05 May 2016, 08:24
Official

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind Regards

Clint Petersen

Complaint Resolution Centre

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