CM
Cedric M
1 reviews | Active since Jul 2023
15 Aug 2023, 15:01
Service request no. ***
Standard Bank: Service request no. *** due on 14.08.2023 is now open. Queries? ***.
This matter has not been fully resolved to my satisfaction an amount of R26k is still not refunded back into my account and i cant express this any further that this is a business account and all this incovenience is making me is affecting my business operations and im taking matter further to my lawyers now im fed up with all this back and forth ,im going sue this bank damages and negligance on their part
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Aug 2023, 15:09Dear Cedric
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply15 Aug 2023, 15:09
Official
Dear Cedric
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
CM
Cedric M's updateReviewer Update
15 Aug 2023, 16:03This needs to be sorted out with immediate effect ,its been a month if not more and you keeping saying the same thing ,understanding my frustration is not helping me ,what would help is fixing my account.
CM
Cedric M's update15 Aug 2023, 16:03
Reviewer Update
This needs to be sorted out with immediate effect ,its been a month if not more and you keeping saying the same thing ,understanding my frustration is not helping me ,what would help is fixing my account.
Standard Bank's replyOfficial
15 Aug 2023, 16:07Hello Cedric
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Aug 2023, 16:07
Official
Hello Cedric
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
Kindest regards
Standard Bank Hello Peter Team
***