MZ
Mpho Z
1 reviews | Active since Aug 2020
12 Feb 2025, 12:37
Service request method not working/POOR customer service yet again
Its been 5days since a have received a service request for my query and today no one has ever contacted me to resolve my query, even when I go to the branch I get asked to call the call-centre and no one comes back to you to resolve queries at standard bank and its poor customer service
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Standard Bank's replyOfficial
12 Feb 2025, 12:41Good day Mpho,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply12 Feb 2025, 12:41
Official
Good day Mpho,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***