Service Request: ***

On 2nd March 2015, I use Standard bank App to buy airtime, instead of selecting Vodacom I mistaken select Cell C and the transaction went successful from my bank account but I did not receive the voucher number of the CellC airtime since I entered the vodacom number. Then I went to Hatfield branch for help, the helpful consultant try to assist me but she failed then she logged the above service request***) , day after, Service request was resolved with message saying someone will contact me with the full details but since then I did not receive any communication from Standard Bank. on 10th March 2015, I went back to query about my complain then Consultant assist me in logging another service request number***).<br> <br> <br> Whether is wrong product but I still entitled to receive my product that I bought it. Standard Bank I need my product.