PK
Paul K
1 reviews | Active since Mar 2013
08 Jul 2015, 15:21
Service related - FICA spam
Hi, our company keeps on receiving emails and sms in regards to NOT BEING FICA COMPLIANT(Cheque & Call account held with Standard Bank)<br> I have correspondence on email and call centre - this has been going on for months(Feb 2015) after everyone profusely apologized, then the emails stopped, but started a month later<br> <br> Quite irritating getting NON COMPLIANT emails the whole time, but the service representatives and call centres assured us that it was just a mistake but sorted - email response received yesterday<br> <br> From: Plaatjies, Charmaine C <br> Sent: 07 July 2015 10:16 AM<br> To: Paul Kruger<br> Cc: Cetyiwe, Lwandiso L
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Replies (1)Standard Bank's replyOfficial
09 Jul 2015, 07:12Hello prespaul,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Jul 2015, 07:12
Official
Hello prespaul,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
