Service provider only covers the rich society

Poor service delivery to the average and poor people of society.

My bank account was empty due to the ATM swallowed my bank account. I report the matter that same day not being aware of ****pers has the authority to ATM to **** your back cards even if it was swallowed.

I spoke to a consultant he assured me the my card was clone and been swiped and a sutten about was withdrawn. And filed a case and told me in that case the bank will reverse all transactions. That WA what he saw on his system. He even said they will come back to me within 72hours. They never did. When I called them I was told I logged the call to late and I got distracted at the ATM. They even said that I can complain at ombudsman they will provide me with a decline letter.

Moral of the story Their service they provides does not include for the average or poor banker that makes used of their service. As long as they can deduct their interest they do not care. They only cover for the rich or well off society.

In a similar case where a businessman card was clone and been swiped within a retail store twice and the retailer picked it up that the same card being used and the businessman was not aware of it report the card to its bank. The bank immediately stop the card. The transactions was reverse and the retailer made a lost and the businessman was refunded his money back into his bank account.

This is not only happened to me but there are a lot of people especially the elderly and poorer people this is happening to. No money was ever refunded to them.

Then I realized that there is no place for the average or people in society when it comes to service providers like banks and insurance etc.