YN
Yolin N

1 reviews | Active since May 2016

29 Aug 2019, 10:29

Service Poor

Hello

I have closed my credit card, I would like a letter of some sort that shows that the card is either pending closure or is closed.

On two seperate calls, It has been escalated. I am still awaiting.

Regards, Yolin

0
Replies (2)
Standard Bank
Standard Bank's reply29 Aug 2019, 15:35
Official
Dear Yolin Naidoo
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre *** *** 
YN
Yolin N's update03 Sept 2019, 15:36
Reviewer Update
Hello

Thank you , this has been resolved. much appreciated.

Regards,