Service of Excellence

<p>After my dealings with Standard Bank I would have not recommend the bank to anyone. but after my complaint was handled by the most friendly, helpfull and proffesional staff member Sue-Wayne van der Merwe I must admit she turned my perception around. I strongly believe that once a customer has a perception of a organization its extremely difficult to change that customers mind but Sue-Wayne did it within the first day, she was pro active, went the extra mile and made me feel safe by communicating to me on a daily basis. </p> <p>Sue-Wayne I just want to thank you, keeping up with my demands and always so calm. EXCELLENT work. Due to your service I now see Standard Bank in a different light. </p> <p>In my opinion you are truly a great asset to a company.</p> <p> </p> <p>Kind Regards</p> <p>Anita</p> <p> </p>