Service like I'm being done a favour

On the 23rd of September I went to S.B at ChrisHani Crossing to reopen my account as it was inactive for around 3 months nd was closed without my knowledge.<br> I had asked to speak to the manager and I was told to ask for Brenda. I had explained my situation also stating the fact that I was to be paid on the 25th and if my account is closed how do I get paid, she assured me my account would be credited regardless<br> On Friday the 25th of September I went back to the bank and was now upset because my account has not been credited with my salary.I went to cofront Brenda about it she had told me that I told her my account was frozen and not closed which was not true and also that she was unable to help me because my Fica paper's were incorrect but, had told me to go and get a statement from any of my accounts it has my proof of residents and she would help me there after, I did that and she sed she wud make some calls nd all should be fine by the 28th/29th. Today is the 1st nd nothing, Brenda assured me all would be fine today but still nothing. Worst part is I am the one calling her all the time, she never follows up.