NM
Neo M
1 reviews | Active since Dec 2018
03 Jul 2019, 17:14
SERVICE LACKING!!!!
Standard is 1 of the most unresponsive banks I've ever seen, I tried applying for a home loan with you but you chose to ignore me, Someone called me but when I asked them to kindly call me back at a certain time....guess what? They never did! This is disappointing because I have my main account and life policy with you guys but clearly I'm not important enough. Had I app**** for a loan then I'm sure someone would have jumped at the opportunity to call me cause if it's debt then you are more than happy to give it out.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Jul 2019, 06:12 Hello Neo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Best regards,
Standard Bank's reply04 Jul 2019, 06:12
Official
Hello Neo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Best regards,
Standard Bank's replyOfficial
16 Jul 2019, 14:31Dear Neo Mamakoko
Thank you once again for posting your comments.
The sales team has been trying to contact you to assist with the application. Please let me know if you are available for them to contact you.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
The sales team has been trying to contact you to assist with the application. Please let me know if you are available for them to contact you.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply16 Jul 2019, 14:31
Official
Dear Neo Mamakoko
Thank you once again for posting your comments.
The sales team has been trying to contact you to assist with the application. Please let me know if you are available for them to contact you.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
The sales team has been trying to contact you to assist with the application. Please let me know if you are available for them to contact you.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,