AM
Anna M

1 reviews | Active since Jun 2022

30 Jun 2022, 12:46

Service is bad from standard Bank

My experience with standard bank is bad I have enough funds in my account and I had a personal loan with them but they stopped deducting after I submitted my retrenchment letter due to my surprise this morning I received a call from the lawyers that my personal loan was handed over to them by standard bank if the loan was not having an insurance why did they stop deducting because i still have funds in my account

0
Replies (2)
Standard Bank
Standard Bank's reply30 Jun 2022, 13:11
Official
Good day Anna

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply01 Jul 2022, 16:25
Official
Good day Anna

Our team has responded to your query via email.

Kindly review your emails and respond accordingly.

Have a great weekend.

 
Kind regards 
Standard Bank Help Centre 
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