KK
Kamogelo K
1 reviews | Active since Oct 2019
31 Oct 2019, 10:33
Service is bad( ***** cases done like this)
Ok so i was sending my grandmather money on her absa account so the last 2 digits were incorrect which is totaly oir fault. I call standard bank asking for a recall form the agent sends me one with someone elses account details to be specific business account details. I reply to the email informing the agent but no he/she sent me an automated reply that has nothing to do with the matter at hand. This is how ***** is done. Thinking your account details are safe but no they are being sent to someone u dont even know.
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Standard Bank's replyOfficial
01 Nov 2019, 05:42Hello Kamogelo,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply01 Nov 2019, 05:42
Official
Hello Kamogelo,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***