Service is appalling

I have a issue that Cleary cannot be corrected. I've shared my review on hello Peter on the 15th August 2018 and since then things have been going from bad to worse. Head office called me to say they cannot send me a gold cheque account because I have an outstanding amount of R4000 BANK CHARGES due to an account I opened with standard bank 9 years ago. I have not even been using that account since then. Cherry on the cake is I now have to first pay that amount before I can get a new cheque account with them. What bull**** is that. It would've been a different story if I had a loan with them and not paid it in full then I would've understood. No one bothered to get back to me for almost 2 months after they said they will investigate and see if I used the account within that time frame. They now came to the conclusion that they will write it off as bad debt and the negative listing will be against my name up until I pay the balance. I have never seen a client have to almost beg to have an account with standard bank. It's pathetic to say the damn least..

Worse service I have ever received as a client..