PC
Patty C
1 reviews | Active since Mar 2013
31 Jan 2021, 09:41
Service, infrastructure, online support.... NON EXISTENT
Standard Bank closed so many branches on the West Rand, with NO online or Call Centre support. Increasing your credit limit.... Go to the branch.... Obtain statements...... go to the branch (not all ATM's give statements). You get to the branch and it looks worse than home affairs. You are guaranteed to get Covid there. Even the queue for the ATM trails past shops into the parking lot!!! The poor consultants try, but even when doing a simple transaction, it takes forever. It just isn't worth the effort.
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Standard Bank's replyOfficial
31 Jan 2021, 20:35Hello Patty
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply31 Jan 2021, 20:35
Official
Hello Patty
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***