ML
Melissa L

1 reviews | Active since Nov 2014

18 Feb 2015, 15:43

Service industry

I am a standard bank client but this branch sucks!!! I almost waited 3 hours to be helped and then I was lectured on the fact that my handwriting does not comply with FICA (really???) - on my proof of residence. I will never ever go to this branch again!!!!! Hillcrest boulevard Standard bank is the best - thank you to them for always being helpful.

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Replies (1)
Standard Bank
Standard Bank's reply18 Feb 2015, 16:08
Official
Hello MelissaLin2014,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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