1 reviews | Active since Apr 2025
*********** Service from Standard Bank
Standard bank sent me a settlement letter of which I settled in March this year. Pop was shared and yet still no paid up letter. A few months ago I receive calls and an email from Telus a collection agency demanding R36 that I owe Srandard Bank. I shared pop but they insist they cannot send a paid up letter until I settle R36. I then settled. Standard still doesn't close my account. I check my credit profile my account reflects two months late payment for R14. I contact Telus and get the same sorry excuse and they will revert. Standard Bank you are ruining my credit score for R14 that I dont owe. I am trying to get a bond approval and you are not being fair. I have paid another R20 tonight into the account with the hope you will rectify my credit profile and close off my account. I will never open another account with your bank.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***