VM
Vusi M

1 reviews | Active since Jul 2017

28 Jul 2017, 16:40

service from hell

<p>Because of the incompetence of the standard bank Woodmead branch under management of Selebogo Mogole whom I didn’t even receive an apology from, I get to go through a month without a salary.</p> <p> </p> <p> </p> <p>In more than one instance I have app**** for a Standard Bank cheque account with fail outcomes on four consecutive times, finally when I get hold of it the account was wrongfully issued, then I already submitted the wrong banking details that I was given by one of Standard bank staff member. Now payroll at my work place have paid into the wrong account the one Selebogo Mogole (manager) claims is not active. Now all by debits and accounts are going to be left in arrears and ridiculous interests. Standard Bank and their questionable service have got me in serious deep mess.</p>

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Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2017, 15:44
Official

Dear Vusi Moleko

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter is being attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply02 Aug 2017, 16:24
Official

Dear Vusi Moleko

Thank you once again for your posting.

I refer to my email communication and can confirm that the matter is being attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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