JL
JJ L

1 reviews | Active since Aug 2013

06 Jan 2018, 08:58

Service Fees

I noticed that I am charged quite a lot for "Diensfooie" on my Standard Bank Mastercard. Kindly explain what this diensfooie/service charges are that I am paying for. Thanks.

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Replies (2)
Standard Bank
Standard Bank's reply07 Jan 2018, 04:57
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Simphiwe Mtolo

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Jan 2018, 08:42
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 11 January 2018

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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