NS
Nelio S

1 reviews | Active since Mar 2009

10 Apr 2015, 14:31

Service fee for using credit card

I'm probably a fool for only noticing this now, but since when is it ok for SB to charge yet another service fee just for making use of your credit card? I see that this fee wasn't charge last year. Do you offer another credit card option where this fee isn't charged? If not, I won't be making use of this service in future

0
Replies (1)
Standard Bank
Standard Bank's reply13 Apr 2015, 07:25
Official
Hello neo13,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***