HW
Heidi W
1 reviews | Active since Nov 2022
24 Nov 2022, 20:45
Service
I spent more than two hours tonight on the phone with the call centre trying to help me. but nothing got done. they were not able to give me a four digit code to confirm my card with Paypal. they tried to link a virtual card to do online shopping. nothing got done. I'm VERY unhappy as it is my money. I have done everything they asked off me. And still a big fat nothing happened.
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Standard Bank's replyOfficial
25 Nov 2022, 07:29Good day Heidi
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply25 Nov 2022, 07:29
Official
Good day Heidi
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***