Service failure

I requested Standard Bank to change my vehicle debit order in december 2023, they requested and confirmed that they received my new bank confirmation. January 2024 the only thing they changed was the befit order date but ran the debit order on the wrong account. when i called they apologised and said they fixed the error and would fix my credit score record. they ran a forced debit order on the correct account to show that they updated my datails. today February 2024 Standard bank ran the debit order on the WRONG ACCOUNT AGAIN😡😡.how though why are they messing up my credit record intentionally how hard is it to change a persons banking details and ensuring that you debit the correct account.now i’m accumulating declined fees on this account because of standard bank