OM
Oliver M

1 reviews | Active since Jul 2016

06 Dec 2022, 13:53

**** service

I have been sitting it the branch to do business for i while now and a customer has been sitting here from 13:00 and they managed to helped 1 person. The line has not moved for about 40 minutes. I asked the service consultant about when he will assist someone. He was sitting on his phone when i spoke to him consultants name is diggy

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Replies (4)
Standard Bank
Standard Bank's reply06 Dec 2022, 14:09
Official
Good Day Oliver 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Kind Regards 
Standard Bank Hello Peter Team 
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OM
Oliver M's update06 Dec 2022, 14:31
Reviewer Update
Hi, you can contact me directly as i will not put my personal information on this platform for everyone to see.
Standard Bank
Standard Bank's reply06 Dec 2022, 14:37
Official
Good Day Oliver 

Our consultants will revert to you .

Kind Regards 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply07 Dec 2022, 13:16
Official
Dear Oliver 

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. 

If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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