AW
Albertus W
1 reviews | Active since Jan 2012
22 Oct 2019, 13:25
**** Service
**** bank. Recieved a SMS telling me my request will be resolved by the 16th. Countless emails no feedback and my request still not resolved
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Oct 2019, 21:58Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
**********
***********
Standard Bank's reply22 Oct 2019, 21:58
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
**********
***********
AW
Albertus W's updateReviewer Update
23 Oct 2019, 11:28Urgency? Im expecting a phone call at least
AW
Albertus W's update23 Oct 2019, 11:28
Reviewer Update
Urgency? Im expecting a phone call at least
Standard Bank's replyOfficial
29 Oct 2019, 15:08Dear Albertus
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Johanna Kele
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Johanna Kele
Complaint Resolution Centre
***
Standard Bank's reply29 Oct 2019, 15:08
Official
Dear Albertus
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Johanna Kele
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Johanna Kele
Complaint Resolution Centre
***