RN
Ranjani N

1 reviews | Active since Mar 2016

05 Dec 2016, 13:59

SERVICE DOWN TO DOGS

<p> have called their secure no. this morning , to date nor response.</p> <p> </p> <p>They have charged me 3 fees for being in overdraft yet only one amount was in overdraft .</p> <p> </p> <p>I pay for Prestige Banking and this is another ****. that is wahy their services has, a 2.17 % decrease </p> <p>All promises and no delivery.</p> <p> </p> <p>I will be taking my elsewhere.</p> <p> </p> <p>Rona</p> <p> </p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply06 Dec 2016, 13:56
Official

Good day Ranjani

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Dec 2016, 09:44
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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