AN
Athabongile N

1 reviews | Active since Nov 2022

24 May 2023, 17:16

Service Dissatisfaction

I am frustrated with standard bank. For the past 3 week my account has been inactive as it has been blocked. They haven't called to inform me the reason for blocking the account, in fact I have been the one making follow ups and trying to escalate the issue. All they tell me is that my issue has been escalated and i should await their call.

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Replies (1)
Standard Bank
Standard Bank's reply24 May 2023, 17:23
Official
Dear Athabongile

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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