Service Deliver

To whom it may concern. <br> <br> <br> I visited your branch on 7 April 2015 to hand in a notice for my savings account. I completed the forms and were told that I will have access to the money in 7 days. The 7 days have come and gone and the money have not been deposited in my account. <br> <br> On 24 April 2015 I withdrew money R2500 where after on R600 were dispensed from the ATM. after numerous phone call to the bank I was told that they will do an investigation, I will receive feedback by 5 May 2015, until now no one have tried to make contact with me. <br> <br> I would appreciate it if some can contact me as I have done this previously and was told to hold the line without anyone answering.<br> <br> <br>