Service delayer more than provider

<p>To whom it may concern,</p> <p>Standard Bank - Bronkhorstspruit Gauteng</p> <p>My employer accidentally paid my salary into the wrong bank account end of July 2016. I then went to my nearest local Standard Bank branch (01/08/2016) to address this issue, and request for them to please assist with completion and follow up of the "lock up status form' with the credit b euro.</p> <p>Credit b euro contact details : Address - 132 Jan Smuts Ave, Rosebank. Tell : ********** . They needed to get the LOCK UP STATUS FORM sent to them, which as far as my knowledge goes still haven't reached the offices.</p> <p>My current employer paid salary into :</p> <p>STANDARD BANK<br />CHEQUE<br />J. VAN ZYL<br />ACC NO : 031 734 006 - This is an account with a over draft facility, and pre arranged with the bank for down payment on installments has been made.</p> <p>And I've requested for it to be reversed into following account :</p> <p>STANDARD BANK<br />J. VAN ZYL<br />ACC NO : 031 757 073</p> <p>Since my application 30 days (a month) has passed which is leaving me and my family in a financial dis pare , and had to since this couldn't be resolved, give up the house where I was currently renting at.</p> <p>I even went to Standard Bank Head Office Marshall Town, Jhb. Reporting and then also followed up on the following contact details I was given : (011) ********** / Call centre : ***. Since our branch at the beginnng of this query was offline.</p> <p>They have requested for me to complete a full power of attourney for them to be able to act on my behalf, which I have done and sent back to them on the 15th of August, since then not received any further feedback, and or updates.</p> <p>Furthermore I have lost an additional R1 500 for being away from work to try get this resolved, and still have only received a lot of restraints, and no solutions and or way forward.</p> <p>My personal info is as follows : Amor Reinhardt van Zyl ID :540 ********** 084 Cellphone : ********** .</p> <p>My wife, who's account I want the money to be refunded in : Jana van Zyl ID : 580 ********** 089 Cellphone : ********** .</p> <p>Overall contact person at the bank is Lerato who can confirm each and very attemp for e-mails sent, and or calls made on my behalf. Contact no : (013) ********** / ********** .</p> <p>I'm desperately seeking for any assistance or help to please get this resolved as soon as you're able to. I cant afford any more losses,as my current salary doesn't allow for this unforseen situation.</p> <p>I am a client seeking proffesional service, as this is concidered a well know service provider, and I just want to be heard.</p> <p>Amor van Zyl<br />Cellphone : ********** </p>