NL
Nathaniel L
1 reviews | Active since Apr 2010
16 Jul 2022, 13:33
**** service
Cannot activate my internet banking keep getting cut when I call the call centre . Need to change to Capitec
Helpful (0)
Replies (22)0
Replies (22)
Standard Bank's replyOfficial
16 Jul 2022, 14:30Good Day Nathaniel
Thank you for alerting us to this.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Jul 2022, 14:30
Official
Good Day Nathaniel
Thank you for alerting us to this.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
NL
Nathaniel L's updateReviewer Update
16 Jul 2022, 15:49How long does it take ?
NL
Nathaniel L's update16 Jul 2022, 15:49
Reviewer Update
How long does it take ?
Standard Bank's replyOfficial
16 Jul 2022, 16:08Hi Nathaniel
Please note one of our consultants tried to reach you.
Please send us a screenshot of the error message to the email sent to you.
Regards
Standard Bank Hello Peter Team
***
Please note one of our consultants tried to reach you.
Please send us a screenshot of the error message to the email sent to you.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Jul 2022, 16:08
Official
Hi Nathaniel
Please note one of our consultants tried to reach you.
Please send us a screenshot of the error message to the email sent to you.
Regards
Standard Bank Hello Peter Team
***
Please note one of our consultants tried to reach you.
Please send us a screenshot of the error message to the email sent to you.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Jul 2022, 17:00Good day Nathaniel
We have sent an email to ***. Please check your Junk/spam box and advise.
Kind regards
Standard Bank Hello Peter Team
***
We have sent an email to ***. Please check your Junk/spam box and advise.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Jul 2022, 17:00
Official
Good day Nathaniel
We have sent an email to ***. Please check your Junk/spam box and advise.
Kind regards
Standard Bank Hello Peter Team
***
We have sent an email to ***. Please check your Junk/spam box and advise.
Kind regards
Standard Bank Hello Peter Team
***
NL
Nathaniel L's updateReviewer Update
18 Jul 2022, 20:18received no emails....
NL
Nathaniel L's update18 Jul 2022, 20:18
Reviewer Update
received no emails....
Standard Bank's replyOfficial
19 Jul 2022, 07:53Hi Nathaniel
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Standard Bank's reply19 Jul 2022, 07:53
Official
Hi Nathaniel
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Standard Bank's replyOfficial
20 Jul 2022, 08:12Good Day Nathaniel
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply20 Jul 2022, 08:12
Official
Good Day Nathaniel
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
21 Jul 2022, 07:56Hi Nathaniel
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Standard Bank's reply21 Jul 2022, 07:56
Official
Hi Nathaniel
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
NL
Nathaniel L's updateReviewer Update
21 Jul 2022, 22:39No response
NL
Nathaniel L's update21 Jul 2022, 22:39
Reviewer Update
No response
Standard Bank's replyOfficial
22 Jul 2022, 08:32Good Day Nathaniel
Thank you for getting back to us. We will engage the team and advise that you have not received assistance.
We will get back to us with a response.
Regards
Standard Bank Help Centre
***
Thank you for getting back to us. We will engage the team and advise that you have not received assistance.
We will get back to us with a response.
Regards
Standard Bank Help Centre
***
Standard Bank's reply22 Jul 2022, 08:32
Official
Good Day Nathaniel
Thank you for getting back to us. We will engage the team and advise that you have not received assistance.
We will get back to us with a response.
Regards
Standard Bank Help Centre
***
Thank you for getting back to us. We will engage the team and advise that you have not received assistance.
We will get back to us with a response.
Regards
Standard Bank Help Centre
***
NL
Nathaniel L's updateReviewer Update
22 Jul 2022, 16:38I am available
NL
Nathaniel L's update22 Jul 2022, 16:38
Reviewer Update
I am available
Standard Bank's replyOfficial
22 Jul 2022, 16:49Dear Nathaniel
we hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Kindest regards
Standard Bank Social Media Team
we hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Kindest regards
Standard Bank Social Media Team
Standard Bank's reply22 Jul 2022, 16:49
Official
Dear Nathaniel
we hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Kindest regards
Standard Bank Social Media Team
we hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
Kindest regards
Standard Bank Social Media Team
NL
Nathaniel L's updateReviewer Update
22 Jul 2022, 16:50Phone frooze
NL
Nathaniel L's update22 Jul 2022, 16:50
Reviewer Update
Phone frooze
Standard Bank's replyOfficial
22 Jul 2022, 17:01Good day Nathaniel
We tried to reach you. Please be on the lok out for our email.
Regards
Standard Bank Help centre
***
We tried to reach you. Please be on the lok out for our email.
Regards
Standard Bank Help centre
***
Standard Bank's reply22 Jul 2022, 17:01
Official
Good day Nathaniel
We tried to reach you. Please be on the lok out for our email.
Regards
Standard Bank Help centre
***
We tried to reach you. Please be on the lok out for our email.
Regards
Standard Bank Help centre
***
Standard Bank's replyOfficial
26 Jul 2022, 12:22Hello Nathaniel
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply26 Jul 2022, 12:22
Official
Hello Nathaniel
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
27 Jul 2022, 07:42Morning Nathaniel,
We will advise one of our consultants to reach out to you again today.
Kindly await their call.
Regards,
Standard Bank Help Centre
***
We will advise one of our consultants to reach out to you again today.
Kindly await their call.
Regards,
Standard Bank Help Centre
***
Standard Bank's reply27 Jul 2022, 07:42
Official
Morning Nathaniel,
We will advise one of our consultants to reach out to you again today.
Kindly await their call.
Regards,
Standard Bank Help Centre
***
We will advise one of our consultants to reach out to you again today.
Kindly await their call.
Regards,
Standard Bank Help Centre
***
NL
Nathaniel L's updateReviewer Update
27 Jul 2022, 17:32No consultant has called me
NL
Nathaniel L's update27 Jul 2022, 17:32
Reviewer Update
No consultant has called me
NL
Nathaniel L's updateReviewer Update
27 Jul 2022, 17:3311 days no resolution and I have more problems
NL
Nathaniel L's update27 Jul 2022, 17:33
Reviewer Update
11 days no resolution and I have more problems
Standard Bank's replyOfficial
27 Jul 2022, 17:45Hello Nathaniel
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Jul 2022, 17:45
Official
Hello Nathaniel
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
28 Jul 2022, 09:20Hi Nathaniel
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Standard Bank's reply28 Jul 2022, 09:20
Official
Hi Nathaniel
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
NL
Nathaniel L's updateReviewer Update
29 Jul 2022, 15:05As we speak I have been holding for 1hr for someone to talk to link my device so I can transact
NL
Nathaniel L's update29 Jul 2022, 15:05
Reviewer Update
As we speak I have been holding for 1hr for someone to talk to link my device so I can transact
Standard Bank's replyOfficial
29 Jul 2022, 15:21Good day Nathaniel
We have requested for our consultant to get back to you shortly.
Kindest Regards
Standard Bank Help Centre
***
We have requested for our consultant to get back to you shortly.
Kindest Regards
Standard Bank Help Centre
***
Standard Bank's reply29 Jul 2022, 15:21
Official
Good day Nathaniel
We have requested for our consultant to get back to you shortly.
Kindest Regards
Standard Bank Help Centre
***
We have requested for our consultant to get back to you shortly.
Kindest Regards
Standard Bank Help Centre
***