*********** service

I had a ***** case and so I had to get a new card and after going into my bank and being on a call over an hour, a week later I still had no card. I then proceeded to call the call centre again, only for them to tell me that the card wasn’t actually ordered and was now going to be ordered. Fast forward to two weeks and I hadn’t heard any communication about the whereabouts of my card only to call a third time and for them to say it hasn’t been delivered to my bank and it is still sitting with the courier company. After another hour long call I was told I would have to wait another WHOLE week to get my card. It has been absolutely ridiculous and I’ve been living for a month with no bank card to use at ALL!!!