NM
Nomzamo M

1 reviews | Active since Jan 2013

06 Jul 2022, 22:01

Service at Walmer Park branch is very poor for Non-white clients

Received my bank card in February, and the consultant at the branch tried to activate my card but failed, even tried to call IT Department to assist……but still I left the branch without the card being activated. It’s been 5 months now, I cannot use the card

0
Replies (1)
Standard Bank
Standard Bank's reply07 Jul 2022, 07:35
Official
Dear Nomzamo Mcetywa,

This is not the level of service we strive for. We can assure you that your matter is looked into. 

Thank you for alerting us to this. 

We would like to get you sorted as soon as possible, our team will be in contact with you.

Kind regards 
Standard Bank Help Centre 
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