Service at Standard Bank is the worst ever. So unhappy that my dealer used them to finance my vehicle.

1. I bought a new vehicle that was financed with Standard Bank. I have been calling and emailing them since the start of July regarding my debit order that did not go off for July. After a number of calls they said that there was an issue with their system and it was eventually deducted on 8 July. The same is now happening in August. It was supposed to be deducted on the 1st of August. It's the 10th already. I emailed their claims department. There wasn't even a reply email and nobody has contacted me yet. This could have an impact on my credit record and if it does I am going to take it further as it costs me money and time. I pay R69 a month Admin fee and a lot of interest. Do your job! 2. I also in a separate discussion asked for my statement to be sent via email. After a long phone call it was done. In August I received it via paper mail AGAIN and not email as instructed.