1 reviews | Active since Dec 2011
Service at a Price!
<p>Am busy with my Tax. Requested a copy of a statement that I didn't receive. Standard Bank only too happy to help mf I pay. Since I am charged a monthly service fee I feel I have already paid and since it is an electronically generated statement surely they can check if it was delivered or not? Nearly 30 years with the Bank and my personal banker just gives the "unfortunately" excuse... Poor show Standard Bank!!</p>
Good day Tony
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
**********Good day Tony
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Tony
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Tony
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Hi
Thank you for responding. I have respopnded to the email and supp**** the information.
Awaiting an outcome
Thanks
Hi
Thank you for responding. I have respopnded to the email and supp**** the information.
Awaiting an outcome
Thanks
Hi. Still no response after sending my details. This is quite Urgent!!
Hi. Still no response after sending my details. This is quite Urgent!!
Just wanted to alert you to the fact that I have not been contacted nor received the missing document. I had to submit to SARS without it. Thank you for being the bank that does not deliver on its promises and that drops loyal long standing customers. If I provided such sterling service I would be begging at the robots to survive.
Just wanted to alert you to the fact that I have not been contacted nor received the missing document. I had to submit to SARS without it. Thank you for being the bank that does not deliver on its promises and that drops loyal long standing customers. If I provided such sterling service I would be begging at the robots to survive.