Service and Window Replacement

Sent: Thu Nov 26 11:03:37 SAST 2015<br> To: [Email Removed]<br> Subject: Ref: *** Policy: SHS ***<br> Hi Guys,<br> <br> Hope this email finds you in good spirit.<br> <br> I always give credit where is due but I think this time I need to speak my mind out.<br> <br> My vehicle is finance by you, insured by you, but the insurance service its stinking.<br> <br> I reported my windscreen cracked on the 04th of October 2015 and I've been contacting the insurance until now I haven't got feedback and my windscreens is still not been replaced!<br> <br> One question that I would like to ask, are you guys going to be responsible should I be issued with a traffic fine?<br> <br> You further stated that I must not drive a vehicle which is not roadworthy because you are not going to cover me! So are you saying if its reported to you is it ok I can drive the vehicle?<br> <br> Am very much disturb with your type of services! <br> <br> I'm waiting for your feedback!!!<br> <br> They also let me joing their servicing insurance and pay but now they refuse to service my vehicle