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Potego M

1 reviews | Active since Jul 2021

09 Oct 2023, 13:57

Service and system

I and others have been standing on line to deposit for about hour and half. One machine working and the other one stuck. When I was about to deposit, Zodwa Skozana' (standard bank employee) just placed three people in front of us to deposit. When I ask to get clarification she gave us a lame answer. Your service and system is very poor.

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Replies (3)
Standard Bank
Standard Bank's reply09 Oct 2023, 14:03
Official
Dear Potego

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply09 Oct 2023, 16:18
Official
Dear Potego

Our team tried calling you to no avail.

Please confirm a convenient we may contact you.

Looking forward to your feedback.

 Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply10 Oct 2023, 11:43
Official
Hello Potego

Thank you for taking our call.

We have requested our Branch Leadership team to reach out to you between now and 4pm.

Please be on the look out for further feedback and let us know should you need any further assistance.

Have a great day further.

 Kindest Regards
Standard Bank Hello Peter Team 
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