MB
Madison B
1 reviews | Active since Jan 2025
02 Jan 2025, 20:41
Service and SMS PRIMARY FEE!
MU PRIMARY SMS FEES WHY? WHY? WHY? Surely it is included in the bank fees? Give us the choice to NOT send an sms then. Imagine R10 per month from 1 000 000 customers? Who benefits from it??? END November 2024 I went into the Heiderand Branch for a form I needed tot take to Cape Town. After waiting for an hour on FILTHY seats, I was given the wrong form!!!!
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Standard Bank's replyOfficial
03 Jan 2025, 06:52Dear Madison,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jan 2025, 06:52
Official
Dear Madison,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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