LM
Lebohang M
1 reviews | Active since Oct 2024
26 Nov 2024, 14:59
*********** service
I've purchased my vehicle on or about 2018 and I paid deposit of R28k ,I did not sign up for any balloon payment hence I paid the deposit, today I called standard bank to enquire when is my contract ending,I'm advised that the contract will end in March 2024 and there's a balloon payment that I've started paying in June of which puzzle me because I do not opt for a balloon payment, I need a contact that states that I have a balloon payment and I've agreed to it, I need someone who will furnish me with all documents and advise me what was the reason for paying the deposit
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
26 Nov 2024, 15:07Dear Lebohang
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies' for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies' for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Nov 2024, 15:07
Official
Dear Lebohang
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies' for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies' for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
LM
Lebohang M's updateReviewer Update
26 Nov 2024, 18:49Hi I am really disappointed with the service,I received a call from a lady who said they will be escalating my complaint she kept on saying she can't hear me the line is bad ,I am not sure if they will be indeed attending to my complaint.Day lite *******,this is a ****
LM
Lebohang M's update26 Nov 2024, 18:49
Reviewer Update
Hi I am really disappointed with the service,I received a call from a lady who said they will be escalating my complaint she kept on saying she can't hear me the line is bad ,I am not sure if they will be indeed attending to my complaint.Day lite *******,this is a ****
LM
Lebohang M's updateReviewer Update
28 Nov 2024, 17:11I am still waiting for the call till to date I am still waiting for the response
LM
Lebohang M's update28 Nov 2024, 17:11
Reviewer Update
I am still waiting for the call till to date I am still waiting for the response
Standard Bank's replyOfficial
28 Nov 2024, 17:17Dear Lebohang
We sincerely apologize for the delay however our VAF team is dealing this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the delay however our VAF team is dealing this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Nov 2024, 17:17
Official
Dear Lebohang
We sincerely apologize for the delay however our VAF team is dealing this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the delay however our VAF team is dealing this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***