********** service

Went in the Standard bank Campus square branch yesterday afternoon and shock horror when you explain to the consultant, Thandi Mazibuko what your coming in for and she starts waving to someoneone in the bank and next it's a thumbs up for the person... by then she didn't even know what I told her. Not even 2 min later while she's busy with me, but she starts helping the guy behind me ( no respect/ apology) .... all this while we busy on my banking app and all my information is open. By then she's even asking for his ID and I asked her , " I waited in the queue to be helped.... can't you assist me before helping someone else.....

Still waiting to hear from the Manager, Kershia Mbasa as I emailed her and still no response.

This is not the 1st time I've had such horrible service from them as the last time while I was sitting with a consultant another colleague came and they were having a discussion about their kids.... no respect when dealing with clients. Campus Square service is below a 1 as even another gentleman said to me while in the bank this is the kind of service we get all the time at this branch.

I really think you need to change the staff as Standard bank is getting a bad name for that branch.

Regards Sihaam