1 reviews | Active since Jun 2019
**** service
I am extremely disappointed with service I have received from Standard bank. Effective immediately I am changing banks and the bank my salary gets paid into .. I don't want to ever deal with this **** bank again. I have an excess loan account that gets paid monthly by debit order , but I have to answer 10 calls daily from Black associates .... asking about the same ****en account . Even after I tell them the account gets paid by debit order ( one consultant even confirmed she can see it on the system) but I still get called by the same company asking the very same ****en question ..... I'm so annoyed at this point... because when they cant get hold me they call my boss everyday ... Im at work for ****s sake I answer a call at 8:20 ... you cant expect me always answer my phone .. next thing my manger calls to let me your you ****s called again .. after I've given you feedback already ... this is really pathetic and **** service from a **** bank ...... should my reputation be compromised at work I'll start sue cause this account gets paid via debit order every month and debits have been missed. reference
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
