DG
Donae G
1 reviews | Active since Oct 2020
28 Aug 2025, 11:06
********* service
I have taken a student loan product with standard bank. Standard Bank has made changes to the contract and the debit amounts.
During 2025 I have made contact with standard bank's customer resolution centre however there has been no permanent resolution as it has happed 3 months consecutively.
Standard bank has broken the agreed upon contract which ive signed and claims their systems reconstructed me.
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Standard Bank's replyOfficial
28 Aug 2025, 11:21Dear Donae
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply28 Aug 2025, 11:21
Official
Dear Donae
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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