PL
Peter L

1 reviews | Active since Feb 2022

08 May 2024, 15:52

Service

I had a problem with my Standard Bank card. Waited 1.30 hours. Very slow service. This was at Mooirivier Mall Potchefstroom

0
Replies (4)
Standard Bank
Standard Bank's reply08 May 2024, 15:55
Official
Good day Peter 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply09 May 2024, 16:20
Official
Good day Peter 

Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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PL
Peter L's update10 May 2024, 06:20
Reviewer Update
I am very satisfied with Standard Bank’s response
Standard Bank
Standard Bank's reply10 May 2024, 07:11
Official
We are glad we could assist you on this matter. Have a great day further:)