AG
Alan G
1 reviews | Active since Apr 2017
08 Feb 2024, 19:19
Service?
I waited on their 080 number for 5 minutes and I was supposed to be number one. All I want is to change my phone number on my account..?.wow!!
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
08 Feb 2024, 22:35Hi Alan
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply08 Feb 2024, 22:35
Official
Hi Alan
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
08 Feb 2024, 22:39Hi Alan
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply08 Feb 2024, 22:39
Official
Hi Alan
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
AG
Alan G's updateReviewer Update
09 Feb 2024, 11:50Yhe bank has NOT contacted me yet
AG
Alan G's update09 Feb 2024, 11:50
Reviewer Update
Yhe bank has NOT contacted me yet
Standard Bank's replyOfficial
09 Feb 2024, 11:56Dear Alan
We're so sorry to hear this.
We'll get in touch with our team and ask them to get in touch with you as soon as possible.
We sincerely regret any inconvenience caused.
Kindest regards, Standard Bank Hello Peter Team***
We're so sorry to hear this.
We'll get in touch with our team and ask them to get in touch with you as soon as possible.
We sincerely regret any inconvenience caused.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply09 Feb 2024, 11:56
Official
Dear Alan
We're so sorry to hear this.
We'll get in touch with our team and ask them to get in touch with you as soon as possible.
We sincerely regret any inconvenience caused.
Kindest regards, Standard Bank Hello Peter Team***
We're so sorry to hear this.
We'll get in touch with our team and ask them to get in touch with you as soon as possible.
We sincerely regret any inconvenience caused.
Kindest regards, Standard Bank Hello Peter Team***
AG
Alan G's updateReviewer Update
09 Feb 2024, 11:56YOUR LADY PHONES AFTER I WROTE ON THIS WEBSITE AND I CANNOT BELIEVE THAT YOUR SERVICE IS SO BAD AND SHOCKING. WHAT A JOKE
AG
Alan G's update09 Feb 2024, 11:56
Reviewer Update
YOUR LADY PHONES AFTER I WROTE ON THIS WEBSITE AND I CANNOT BELIEVE THAT YOUR SERVICE IS SO BAD AND SHOCKING. WHAT A JOKE
Standard Bank's replyOfficial
09 Feb 2024, 12:10Hi Alan
We appreciate you taking our call. According to our phone chat, contact information can only be updated at the branch because of the profile's protection and safety. You can get assistance by going to the closest branch.
We regret that our team was unable to satisfy you with the resolution of this issue. We hope you can understand our stance after we have described our policies to you.
Kindest regards, Standard Bank Social Media Team***
We appreciate you taking our call. According to our phone chat, contact information can only be updated at the branch because of the profile's protection and safety. You can get assistance by going to the closest branch.
We regret that our team was unable to satisfy you with the resolution of this issue. We hope you can understand our stance after we have described our policies to you.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply09 Feb 2024, 12:10
Official
Hi Alan
We appreciate you taking our call. According to our phone chat, contact information can only be updated at the branch because of the profile's protection and safety. You can get assistance by going to the closest branch.
We regret that our team was unable to satisfy you with the resolution of this issue. We hope you can understand our stance after we have described our policies to you.
Kindest regards, Standard Bank Social Media Team***
We appreciate you taking our call. According to our phone chat, contact information can only be updated at the branch because of the profile's protection and safety. You can get assistance by going to the closest branch.
We regret that our team was unable to satisfy you with the resolution of this issue. We hope you can understand our stance after we have described our policies to you.
Kindest regards, Standard Bank Social Media Team***
AG
Alan G's updateReviewer Update
09 Feb 2024, 12:17How can you send me 2 messages that my query has been resolved......don't lie to me
AG
Alan G's update09 Feb 2024, 12:17
Reviewer Update
How can you send me 2 messages that my query has been resolved......don't lie to me
Standard Bank's replyOfficial
09 Feb 2024, 13:21Dear Alan
Please note that you will need to visit the branch for further assistance as explained telephonically.
Our sincere apologies for the manner in which you feel.
Have a great weekend.
Kindest regards, Standard Bank Social Media Team***
Please note that you will need to visit the branch for further assistance as explained telephonically.
Our sincere apologies for the manner in which you feel.
Have a great weekend.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply09 Feb 2024, 13:21
Official
Dear Alan
Please note that you will need to visit the branch for further assistance as explained telephonically.
Our sincere apologies for the manner in which you feel.
Have a great weekend.
Kindest regards, Standard Bank Social Media Team***
Please note that you will need to visit the branch for further assistance as explained telephonically.
Our sincere apologies for the manner in which you feel.
Have a great weekend.
Kindest regards, Standard Bank Social Media Team***