CR
Claudia R
1 reviews | Active since Aug 2011
28 Jul 2015, 12:01
Service
Currently sitting in the Branch. 20 Minutes and not been assisted. Hello desk was a tad rude and unfriendly. KYC seems to be a bigger problem than expected. Yes SBSA has a procedure to follow but I expected more from this financial institution. Your adverti*****ts make you look fabulous. Yet..... I disagree
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Standard Bank's replyOfficial
29 Jul 2015, 08:14Hello Claudia Rossouw,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jul 2015, 08:14
Official
Hello Claudia Rossouw,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***